Question 1

How quickly can we start our project?

Accepted Answer

Most engagements kick off within 7–10 business days of the initial strategy call. Once scope, milestones, and technical access are confirmed, your dedicated engineering team begins immediately with two-week iterative sprints.

Question 2

How does fixed-scope pricing work versus hourly retainers?

Accepted Answer

We believe clients deserve budget certainty. For new products and major features, we quote transparent, fixed-scope sprints with defined deliverables. For ongoing product evolution, we provide flexible monthly engineering retainers with guaranteed weekly sprint output.

Question 3

Do you work with existing codebases or only greenfield builds?

Accepted Answer

Yes, more than 40% of our projects involve existing applications. We begin with a comprehensive architecture, security, and performance audit, then map out high-leverage refactors and modernizations without disrupting live users.

Question 4

What does AI integration actually mean in practice?

Accepted Answer

We build production-grade AI systems, not fragile toy wrappers. This includes private retrieval systems (RAG), autonomous multi-step agents, semantic search engines, automated evaluation pipelines, model fine-tuning, and robust guardrails to prevent hallucinations and runaway API costs.

Question 5

How do you safeguard client data privacy and AI model security?

Accepted Answer

Your data is strictly yours. We deploy models into your private cloud environments (AWS, GCP, Azure, or Cloud Run), enforce end-to-end encryption at rest and in transit, and ensure your proprietary data is never used to train public third-party foundational models.

Question 6

Who owns the code and intellectual property?

Accepted Answer

You do, entirely, from day one. All code, design systems, trained weights, configurations, and documentation ship directly into your repositories and cloud infrastructure under your proprietary ownership.

Question 7

Do you support the product after launch?

Accepted Answer

Yes. Every build includes a 30-day post-launch warranty period for bug fixes and tuning. We also offer dedicated ongoing engineering retainers covering 24/7 telemetry monitoring, latency optimization, and feature enhancements with the exact engineers who built the system.

Question 8

How does communication and reporting work during sprints?

Accepted Answer

We operate with radical transparency. You get a dedicated Slack or Teams channel, weekly live recorded demos, Jira/Linear board access, and a senior engineer on every technical call. No account manager telephone games.

Questions, answered plainly.

Clear answers before our first call.

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